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Terms and Conditions

About Us:

   Maat Hotep Holistic Health are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Making A Purchase:

   Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and complete your order.

   We accept Paypal payments or if you prefer a bank transfer can be paid into to our account, if you prefer this option please contact us and we’ll give you our bank details. Cheques will also be accepted once received and cleared your goods will be despatched.

   When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling:

   Delivery Schedule We deliver your order right away. We will normally send your order to you in 4 business days.
   Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 20% VAT is added.

NB: The cost will also include packaging and all goods will be sent First Class.

Returns Policy:

   We offer a no quibble returns policy on all goods that are returned to us, unopened. In the event that you are not completely satisfied with your purchase, you may return your item(s) for a full refund of your purchase price, less shipping and handling for any reason within 28 days of delivery.

   Please Ship by Royal Mail recorded delivery, for your protection and to insure prompt delivery. You can also contact us on 07526152960, please send item(s) to:

Monica Lindsay (Maat Hotep Holistic Health)
c/o BBHC Dennett Close
St Ann’s
United Kingdom

Reaching Us:

   If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07526152960 (International +44 07526152960) or write to us at Maat Hotep Holistic Health c/o BBHC Dennett Close St Ann’s Nottingham NG3 2GL United Kingdom




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